Privacy Policy

Fluxion collects information necessary to provide our gas infrastructure monitoring services. This includes personal data you provide (name, email, company details), technical data from your use of our platform (IP address, device information, usage logs), and operational data related to system monitoring and forecasting. We do not collect sensitive personal data beyond what is required for service delivery and security.

Your information is used to operate, maintain, and improve the Fluxion platform, including AI-driven forecasting and dispatching tasks. We use data to ensure system security, provide customer support, communicate service updates, and for internal analytics to enhance performance. We do not sell your personal data to third parties.

We may share data with trusted service providers who assist in platform operations (e.g., cloud hosting, analytics) under strict confidentiality agreements. Disclosure may also occur if required by Canadian law or to protect the rights, property, or safety of Fluxion, our users, or the public. Anonymized, aggregated data may be used for industry research.

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request data deletion by contacting us at privacy@fluxion.com.

Depending on your location, you may have rights to access, correct, or delete your personal data, and to object to or restrict certain processing. You can manage your communication preferences and update account information via your dashboard. For any privacy-related requests, please contact our Data Protection Officer at dpo@fluxion.com.

This policy may be updated periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. For any questions regarding this Privacy Policy or our data practices, please contact us at: Fluxion, 1223 Gerhold Circle, Canada. Email: legal@fluxion.com. Phone: +1.386.449.5178.